Refund & Cancellation Policy

Last updated: 24 October 2026

This policy applies to paid plans for the Super Simplified AI Answer Evaluation service. Every student gets one free evaluation every day, so please try the service before you buy.

1. Digital service – general rule

Plans give immediate access to a digital service. Once a plan is activated, payments are not refundable and plans cannot be paused or transferred, except in the cases below.

2. When we will refund

  • Duplicate payment: you were charged more than once for the same plan.
  • Plan not activated: money was debited but your plan did not activate within 24 hours, and we could not fix it.
  • Service unavailable: evaluations were unavailable to you for more than 72 hours in a row because of a fault on our side. We may instead extend your plan by the lost days, if you prefer.

3. How to request

Contact us within 7 days of the payment with your registered email and the Razorpay payment ID (shown in your receipt):

4. Processing

Approved refunds are made to the original payment method within 5–7 working days. Your bank may take a few more days to show it.

5. Cancellation

Plans are one-time payments, not subscriptions, so nothing renews automatically. Your plan simply ends on its expiry date.

6. Evaluation disputes

If you disagree with the marks, contact us and we will re-check the copy. A re-check may change the marks or comments, but is not grounds for a refund.