Public Service Delivery In India

The goal of public services is to provide social protection to the poor and vulnerable, as well as to alleviate poverty. Public services help to reduce inequitable resource allocation and remedy past injustices such as caste prejudice and gender inequity. Main challenges to public service delivery in India Large gaps exist in the country between … Read more

Citizen’s charter

A citizen’s charter is a document that outlines an organization’s systematic attempts to meet the needs of its constituents, as well as the organization’s vision, mission, and values. It was initially formulated and implemented as a national program in 1991 in the United Kingdom. The Citizens’ Charter’s main goal is to empower citizens in terms … Read more